10 Truths From Customer Services Employees

In the bustling world of customer service, employees often have invaluable insights and perspectives that can enhance the overall customer and staff experience. Recently on an online platform, employees revealed the behind-the-scenes truths and provided valuable tips that customers would love to know.

1. Subway Insider: Save on Chicken Bacon Ranch

Subway sandwiches menu counter, made to order customer, shopping mall food court, Saugus, Massachusetts USA - November 9, 2016
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According to one Subway employee, ordering a Chicken Breast sub and adding bacon can save customers a dollar compared to the pricier Chicken Bacon Ranch option. They reveal that the same chicken is used in both sandwiches, making the cost difference seemingly unnecessary. They even suggest requesting the chicken breast to be cut up without questioning.

2. Tech Support Truth: Honesty Can Risk Service

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In the realm of tech support, a worker advises customers never to admit to causing product damage when seeking warranty service. They explain that admitting this can risk the support staff's performance evaluations and job security. Instead, they suggest sticking to a simple story and following troubleshooting steps diligently.

3. Behind the Kennel: Stressful Times for Pets

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An amazing tip is shared by a reflective individual working in a kennel. They said that animals often experience high levels of stress and fear when placed in kennels. They emphasize the dedicated efforts made to reassure and comfort these pets, urging pet owners to understand the profound emotional impact on their beloved companions.

4. Retail Woes: Perishable Products Out of Place

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A concerned employee raises an issue frequently encountered in retail. Customers leave perishable items in unsuited areas. They share an example of finding steaks in the cereal aisle, emphasizing the risk of spoilage and waste. It reminds customers to handle items carefully and return them to their proper locations, promoting freshness and minimizing excessive losses.

5. Gas Station Realities: Understanding Gas Prices

high gas prices
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A gas station employee sets the record straight, clarifying that they are not responsible for the gas prices. They aim to clarify that to divert customers' frustrations regarding gas prices towards a better understanding of external factors that influence them. It encourages customers to engage in a more informed and empathetic interaction with gas station staff.

6. Sample Etiquette: Gloves for Food, Not Hands

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The food sample attendant offers an intriguing perspective. They share the gloves are worn not for the employee's hand hygiene but to keep the food clean. They kindly request that customers refrain from reaching for items not being served. Moreover, they reveal the importance of maintaining food safety and highlight the shared responsibility between employees and customers in preserving the integrity of the sampling experience.

7. Employee Expertise: Seeking Guidance Beyond the Supervisor

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Somebody acknowledges that their supervisor may know less about their job than themselves. They playfully suggest that customers are better off seeking assistance directly from them, emphasizing their expertise and understanding.

8. Rattlesnake Facts: Dispelling Cartoon Myths

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A professional specializing in rattlesnake handling dispels common misconceptions, explaining that rattlesnakes do not possess extraordinary abilities as depicted in cartoons. They urge individuals not to lie about encounters when seeking assistance, as their expertise enables them to discern dishonesty. This comment provides valuable information about the behavior of rattlesnakes and encourages transparent communication when dealing with snake-related concerns.

9. Cold Stone Confession: Unhealthy Indulgences

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One Cold Stone employee reveals the harsh truth about the nutritional content of their offerings. They emphasize that the food served at the establishment is highly unhealthy and should not be considered a meal replacement. The commenter aims to increase customer awareness about popular menu items' calorie and fat content, encouraging informed decisions regarding their dietary choices.

10. Tech Wisdom: Googling for Answers

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Another knowledgeable individual in a tech-related field confesses that they do not possess an exhaustive knowledge of every software detail. Instead, they rely on readily available resources like online search engines to find answers to specific questions. This comment showcases the importance of resourcefulness and highlights the need for customers to recognize the accessibility of information in troubleshooting processes.

“Normal For Boomers In The 80s And Taboo Today” 10 Unacceptable Things Boomers Did That Would Never Happen Now

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The society in which you live today has some specific norms. If you compare it to the Boomers' generation, you'll realize that you can't do everything that they did in their time. There are many things baby boomers enjoyed as a part of their childhood.

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Gen Z or Gen Alpha can't even imagine doing those things, as it is way unacceptable in this era. Here are a few things Baby Boomers got away with but is a common thing today:

“The South Isn’t Friendly” 12 Dangerous U.S. Cities You May Want To Move To Before Visiting, Don’t Make That Mistake

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Being a well-developed and reputed kingdom, the United States tends to attract many people to visit or migrate. This kingdom has many beautiful states and cities. Their charm attracts people all around the World. But along with these modernized and developed cities, some cities are notorious for their insecure environment. Living or moving to this city may indulge you in difficulties.

“She Supports Donald Trump?” 10 Surprising Stars Who Support The Former President

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There are many stars who support the former president that will surprise you.

“Please, God, Don’t Order That” 10 Menu Items Fast Food Workers Dread Preparing

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Fast food workers encounter a wide variety of customer requests and menu items every day, but there are certain orders that they simply dread making. These items can be particularly challenging or time-consuming to prepare, causing frustration among the employees.

“Thrilling From The First Episode” 10 TV Shows That Will Kill Boredom

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A pilot episode can make or break a series. Here are 10 iconic pilot episodes.

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